Sustainability

S-Social

At FNM, the Social dimension is the engine that gives meaning to our daily actions: it represents our commitment to people, territorial communities and stakeholders, so that economic growth goes hand in hand with collective well-being.


We believe that a sustainable company cannot disregard strong social roots: that is why we invest in policies that enhance human capital through inclusive welfare, continuing education and career paths;we cultivate lasting relationships with local communities through shared and participatory projects;we promote equity, diversity and inclusion as guiding principles of every organizational choice.


The “S” of our ESG approach collects the most significant, measurable and verifiable actions, objectives and results with which we intend to decline our social responsibility. It is through this lens that we interpret the challenges of the present: improving quality of life, reducing inequality, and making mobility an inclusive and accessible service for all.

Social

FNM invests in the social dimension through projects focused on infrastructure safety, inclusive mobility and station regeneration.

Training and human capital development support qualified employment, benefiting both employees and local communities; welfare initiatives promote employee well-being and facilitate work–life balance.

Icona gialla con scudo e stella, rappresenta sicurezza e protezione.

Infrastructure Safety

  • Investments amounting to €1.5 million/km (highways) and €270,000/km (railways) (forecast Strategic Plan 2024–2029)
  • Adoption of digital systems and predictive maintenance
  • Noise and accident reduction, with improved service reliability

*As set out in the 2024–2029 Strategic Plan.

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Community Relations

  • Launch of Mibility, a service designed for elderly and vulnerable individuals
  • Collaboration with the academic and university world
  • MiCo: Regional Transport Sponsor

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Our People

  • 2,899 employees, 98% on permanent contracts
  • 93% covered by supplementary health insurance and welfare services
  • 88% enrolled in the supplementary pension fund, supporting long-term well-being

2025 data

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Station Regeneration

  • Underused spaces transformed into social hubs
  • Areas granted to municipalities for nurseries or community centres
  • Improved perception of safety and community cohesion

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Sustainable Mobility

  • Evolution of MaaC: shifting the focus to communities rather than individual userss
  • Personalised services for vulnerable individuals, companies, fans and students
  • Range of sharing mobility services, such as E-VAI, BusForFun and Mibity for vulnerable users

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Contacts

Talk to the Sustainability Team

For any requests, information, questions, comments or suggestions regarding the Group’s Sustainability activities, our team is at your disposal.

Go to Contacts

Safety of people and infrastructure

The safety of people and infrastructure is a top priority for the FNM Group, which constantly invests to ensure reliable, efficient and sustainable services.
A Strategic Plan, safety investments of 1.5 million euros per kilometer in highways and 270,000 euros per kilometer in rail lines are planned, reflecting the commitment to protect users, workers and communities.

The Group adopts digital monitoring and predictive maintenance systems to prevent breakdowns and optimize operations, improving operational safety and service continuity.
Thanks to these technologies and responsible infrastructure management, FNM contributes to reducing noise and accidents as well as improving the overall reliability of the network, putting safety at the heart of its sustainable mobility mission.

The relationship with the community

The FNM Group plays a strategic role in mobility and territorial connectivity, putting local communities at the center of its operations.

Through an integrated network of rail and road transport services, the management of highway infrastructure, and the development of sustainable mobility solutions, FNM makes a tangible contribution to economic development, social cohesion, and improved quality of life in the areas it serves.


The Group is committed to promoting the growth of people and territories, inside and outside the organization, through programs inspired by the principles of inclusiveness, respect for human rights and social responsibility.

This approach reflects an awareness of FNM’s role in managing the environmental and social impacts related to the mobility sector and its ability to generate shared value.


This commitment takes the form of social, environmental, cultural, and educational initiatives, development projects for the local area, and collaboration with institutions, local authorities, and associations to shape policies that foster a healthier, more inclusive, and resilient society.


Through its operational activities, FNM comes into daily contact with a vast community of users, commuters, citizens and stakeholders: people and realities that benefit from its mobility services and with whom the Group is committed to building an open, transparent and participatory dialogue, oriented towards the continuous improvement of service quality and social impact on the territory.

Accessibility and inclusion

Ensuring accessible and inclusive mobility is a central commitment for the FNM Group, which works to offer all people-including those who are frail, elderly, or have disabilities-the opportunity to move around independently, safely, and sustainably.

Among the most significant initiatives is the launch of Mbility, a new transportation service dedicated to people with frailty or reduced mobility, implemented with electric vans equipped with wheelchair ramps and drivers with basic social and health training. The project combines technology, inclusion and environmental sustainability, focusing on the person and his or her specific needs.

In parallel, the Group continues toupgrade itsinfrastructure and means to ensure the physical and digital accessibility of its services, as well as staff training and awareness-raising initiatives to promote a welcoming and respectful approach to diversity.

With these projects, FNM strengthens its role in building mobility that is truly for all, capable of connecting people and territories in the name of inclusion and sustainability.

Our people

FNM’s people are the beating heart of the Group and the key to our ability to create sustainable value over time. Therefore, we consider their well-being, professional growth and safety to be fundamental elements of our strategy.

We constantly invest in skills development through ongoing training programs, technical and managerial refresher courses, and professional development initiatives aimed at enhancing internal talent and promoting mobility between Group companies.

Alongside training, we promote a corporate culture geared toward caring for and respecting people, including through benefits and welfare tools that promote individual and collective well-being: supplementary health care plans, parenting support, hourly flexibility and smart working.

Special attention is paid to work-life balance, with initiatives designed to meet the needs of different life stages and to support a harmonious balance between professional and personal responsibilities.

In an ever-changing environment, FNM is committed to building an inclusive, safe and motivating work environment where everyone can express their potential and contribute to common growth.

Training and development

FNM constantly invests in the training and development of its people, with the aim of enhancing both technical and soft skills that foster collaboration, innovation and professional growth.

With the +Agorà project, the Group promotes dialogue between different companies and functions, strengthening integration, sharing and team spirit through paths dedicated to the development of relational skills.

2024 saw the birth of the FNM Academy, the Group’s Corporate Academy, an open learning space that enhances and disseminates corporate know-how. The Academy offers growth paths for employees, stakeholders and professional communities, promoting a culture of lifelong learning and continuous innovation.

Employee welfare

The FNM Group promotes its people’s well-being and work-life balance through a wide range of corporate welfare initiatives.

To enhance and make these opportunities more accessible, FNM+ was created, an integrated digital space that brings together all programs and services dedicated to improving people’s quality of life, both in the personal and professional spheres.

The FNM+ welfare model is structured along five key dimensions designed to respond concretely to people’s needs and promote their overall well-being:

For more information on corporate welfare click here

Diversity & inclusion

FNM promotes a corporate culture based on respect, fairness and valuing differences, recognizing diversity as a lever for innovation and growth.

Through training and awareness initiatives, such as webinars on Diversity & Inclusion and programs related to parenting skills, the Group concretely supports inclusion in every organizational setting.

The journey continues with the upcoming adoption of the Diversity, Equality & Inclusion Policy, in line with the European CER-ETF “Women in Rail” agreement , confirming FNM ‘s commitment to an open and inclusive work environment.

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FNM joins Valore D, the first business association in Italy committed to promoting gender equality, inclusion and women’s leadership.

Membership confirms the Group’s willingness to support a work environment based on equal opportunity, diversity and talent enhancement, contributing to the dissemination of good practices and inclusive policies throughout the value chain.

Urban and station regeneration

The FNM Group is engaged in urban regeneration and railway station redevelopment projects with the aim of enhancing the area and improving the quality of life of local communities. Through these interventions, underutilized spaces are transformed into social hubs and gathering points for citizens, returning more livable, safe and inclusive places to cities.

In many cases, station areas are granted on loan to municipalities for use as daycare centers, civic centers or cultural spaces, generating new opportunities for sociality and strengthening the link between infrastructure and territory. These initiatives help to improve perceptions of safety, fostering community cohesion and a more active and participatory presence in places of mobility.

Through station regeneration, FNM renews its commitment to creating spaces that connect people and communities, combining sustainable mobility, social inclusion and urban enhancement.

Sustainable Mobility

Mobility as a Community (MaaC)

FNM’s Strategic Plan 2024-2029 is driven bycontinuous innovation and the development of new operating models, with the aim of integrating traditional mobility with digital, sustainable and data-driven solutions. Through a corporate venture capital strategy, the Group invests in innovative startups capable of flanking and enhancing the traditional business, anticipating emerging market trends and fostering the evolution toward increasingly smart, connected and integrated mobility.

This approach results in an €8.5 million investment in startups with data-driven and market-oriented business models, aimed at generating synergies with core activities and increasing their value.

One of the main initiatives is Flexymob, a B2B digital platform that enables a new paradigm of Mobility as a Community, aggregating and customizing mobility services for specific user communities such as employees of companies, participants in music or sporting events. The platform enables centralized management of transportation solutions, from planning to payment, improving the user experience throughservice integration.

Operationally, MaaC’s strategy is articulated through participations and collaborations with innovative companies active in the development of digital services, sharing platforms and technology solutions for sustainable mobility.

FNM also acquired a stake in CDP Venture Capital Sgr’s Corporate Partners I Fund, with investments in Infratech.

Dissemination of regulated information

For the transmission and storage of Regulated Information, the Company utilizes the eMarket SDIR dissemination system and the eMarket STORAGE mechanism—available at www.emarketstorage.com—both of which are managed by Spafid Connect S.p.A., with its registered office at Foro Buonaparte 10, Milan.

Dissemination of regulated information

For the transmission and storage of Regulated Information, the Company utilizes the eMarket SDIR dissemination system and the eMarket STORAGE mechanism—available at www.emarketstorage.com—both of which are managed by Spafid Connect S.p.A., with its registered office at Foro Buonaparte 10, Milan.